Shipping
All orders will be shipped within two business days provided the item(s) are in
stock. Any items that can not be shipped within three days are considered not in
stock. We ship Monday through Friday, orders received on weekends or holidays
will be processed the next business day.
We can not ship to Post Office Boxes, a Street Address is required.
Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top
priority.
Orders may be drop shipped out of several warehouses around the USA. We will
drop ship out of the closest warehouse to insure low time in transit.
Orders will be shipped via UPS. A five dollar handling fee will be added to some
drop shipments and orders shipped via FedEx, USPS or other carriers. Tracking
numbers will be provided on most orders. Tracking numbers are not available on
some drop shipments.
All orders receive email confirmation of shipment and are updated on the Order
Status page.
Shipping price listed online are not applicable for orders shipped to Alaska or
Hawaii, some oversize items, and international orders. In these cases actual
shipping via the lowest cost carrier will be charged after your order is placed
and you will be notified. If you would like a quote for shipping in the cases
above please call 888-846-1740.
We do ship internationally and can provide lower cost USPS at the customers
discretion; however USPS is not tracked or insured. We do not take
responsibility for any orders shipped USPS. International order shipping prices
will be adjusted to actual shipping cost. Please refer to our international
order policies.
Returns & Exchanges
Returns must be sent to:
Archery Accessories Online
ATTN RETURNS RMA #
636W 1250 SO
Heber, UT 84032
Defective items are not warranted by Archery Accessories Online. Returns of
defective merchandise are subject to manufacturer approval.
When returning product we recommend the use of an insured and trackable shipper
such as UPS or FedEX. Archery Accessories Online does not refund shipping costs,
or cover return shipping. We will not accept COD or damaged packages.
Store Hours
Our website is open for ordering 24/7/365. Our retail store location and phone
hours are 10am-6pm MST.
Competitor Price Matching
Archery Accessories Online will consider all price matching requests. If you
find a lower price from an authorized dealer of any products we carry we will do
our best to match it. Please submit your price matching requests via email to
greg@archeryaccessoriesonline.com. Please be sure to include a link to the
competing web site or the print ad out of a current magazine. After we verify
the product and its price we will contact you. Please consider we will only
match legitimate dealers advertised pricing on current products (this does not
include closeout, blemished, auctions, ect). We reserve the right to match
prices only at our discretion, please bear in mind we may not be able to match
every price, but we will do our best.
Out of Stocks and Backorders
We try our best to have everything in our online catalog available 100% of the
time; however we do run out of some items from time to time. If an item you
order is out of stock, you will be notified within one business day of your
order. Items are considered out of stock if they can not ship within three days.
It is your choice to either cancel the order before we fully process it and
nothing will be charged to you, or you may choose to backorder the item.
To place a backorder simply email us at greg@archeryaccessoriesonline.com.
Backorders are charged 100% up front and shipped immediately upon receiving the
item in stock. You may cancel the backorder at any time; however you will be
charged a 20% backorder cancellation fee. We do not always have a reliable ETA
on backorders. Understand that we are at the mercy of the manufacturer to
actually get more products to us, and we always do our best to get the products
to you in a timely manner.
We may have other equivalent products available that are not listed on the
website due to continually changing product lines. You may call or email and we
will always do our best to help find you what you need.
Shipping Fees
Ground shipping is guaranteed to be delivered within 14 days. It is normally
less than five days, but can take up to 14 days. We reserve the right to use any
shipping provider for these orders. Shipping price listed online is not
applicable on some oversize items and international orders, in these cases
actual shipping via the lowest cost carrier will be charged.
Order Changes
Once you submit your order to Archery Accessories Online and it has been
processed and shipped we can not change or cancel your order. Please make sure
you want the item(s) before you submit the order. Any changes or cancellations
after shipment will be subject to our return policy.
Payment Options
Your Store accepts the following payment options:
" Visa
" MasterCard
" American Express
" Discover
" Money Order (must clear before shipping)
" Cashiers Check (must clear before shipping)
" Wire Transfer (must clear before shipping)
International Orders
International orders are always welcome. All international orders must be
confirmed through us first. You may place your order online or via email. Please
allow a few extra days for us to process and confirm international orders.
We always try to work with our international customers on shipping rates because
we understand the high cost of getting parts to you from the US. We ship USPS
Global AIRMail. USPS is generally much cheaper but is not insured and takes a
few extra days. All international orders are shipped on Fridays.
Errors
Archery Accessories Online or Outdoor Business Network is not responsible for
any typographical errors, pricing errors, omissions, inclusions or any other
errors on our web site. We do our best to not make mistakes, but if you find one
please let us know. We reserve the right to change the website at any time.
Website Information
This website, and its contents are the sole property of Outdoor Business
Network, Inc. and its respective licencees and Archery Accessories Online. Any
unauthorized use or modification of any text, image, code, or content is
strictly prohibited. Any use of content from archeryaccessoriesonline.com
requires prior written consent from Outdoor Business Network, Inc. Outdoor
Business Network, Inc. will enforce its intellectual property rights to the full
extent of the law.
|